selleri.de

Nåja- tillbaks till Artikulate. Tror att linn kommer att presentera fler nya högtalare med samma koncept. Inbyggda stärkare är nog framtiden hos linn.
Som kan köpas passivt o där man sedan stoppar in nya slutsteg eftersom som uppgradering...
Gör även biosystemen lättare att installera

haha, för oss som inte har Klimax seren (inkl CD12, komri) är det utmärkt om den läggs ned = beg priser som kan vara överkomliga. Har en känsla av att det är "bio" som gäller!

Att sumpa ett sånt supernamn som CD12 sondek är obegripligt.

O prisvärt kan man knappast kalla klimax serien...
ok, de är grymmebra men är Klontrol/komri värda 4 ggr pengarna jämfört med Exotik/akurate? eller shackra Twin vs. Solo.
Är det inte tydligt att dessa är för högt prisade?

Jane lagen? förstår inte kopplingen riktigt...
Tycker mig se att alla på dessa forumet stöttar varandra o uppmuntrar när det snackas uppgraderingar - oavsett nivå på system.

Som jag tidigare sagt så håller jag även med om att linn alltid strävat efter det bästa - men skillnadedn är att tidigare var det alltid prisvärt. O prisvärt kan man knappast kalla klimax serien...

...så har jag en c-uppsats och intervju med linnrepresentant om det bakom mig.

Date: Sun, 5 Dec 2004 04:42:59 -0700
From: "Mintz, Stephen"
Subject: Enough Linn, enough Ivor...



I have just hit my "Enough" level with Linn and the Unidisk/Kisto
issues.

I understand that no product can be put through beta on everything and
be 100% bug free.

I understand that companies have to get their products out to market in
order to start recouping the costs of their development.

But now we are coming on the 18 month anniversary of the release (in the
US at least) of the Unidisk, and they are still showing a high problem
and rate.

This weekend I had to try to help a new Linn Kisto/Unidisk owner who
found my email by this forum. He saved up for the units for over a year
and a week into owning them the SPDIF has gone out and it keeps locking
the tray with "Unknown disc" errors. He of course is going to have to
send them back to Linn.

Which brings us to another problem; Linn has been taking 2-3months with
repair and returns. Yes, these aren't life support mechanisms, but for
me music IS as important as food or sleep and being with out them is
UNACCEPTABLE. Life without music isn't living, it's surviving and I work
too hard and paid too much for this gear just to survive.

Doesn't Linn understand that if we pay as much for our audio gear as our
cars we might be passionate and upset about not having said gear for 3
months of our lives?

Third problem is the chronic failure rate; I personally know people who
have repeatedly had to send their gear back. One Unidisk over 4 times in
the 1.5 years it has been out and another who has sent back his Unidisk
5 times (finally replaced new) and his Kisto 4 times (finally replaced
new).

I understand that machines break, but I also have an expectation that
this should be the rare unit that is having problems and that when the
unit comes back to the user it should be repaired and repaired
permanently as long as the user is using it to correct operation
procedures as prescribed in the manual.

I am getting tired of users contacting me that Linn keeps telling them
the solution to the "unknown disc" issue is to make sure to hit the play
button instead of the eject button.

Comon, it makes no difference!

Be honest with us about issues and we might have more patience.

Which brings us to Linn perceived arrogance, their condescending
attitude of "It the user's problem", "What, just because the unit is
having issues though the whole full warranty period is no reason to
extend it" and " we'll give them endless checks before doing anything"
is getting tiring.

Please treat us with at least a little respect and assume we know what
we are talking about.

We didn't take the purchase lightly; please don't take us and our
concerns lightly!!

Even with the firmware/software upgrades there is an almost benign
neglect on Linn's part. Problems and issues (Display on the Unidisk,
Controller command truncation issues, SACD display issues, SACD
cut-offs...etc) that have been reported since unit introduction and Linn
doesn't even acknowledge that there are issues, that they have been
reported or that they are being worked on.

There doesn't even seem to be a central info center for dealers or Linn
FL that they can see if the problem is on the "To-Do" list.

The excuse that "These are high ticket players and they are more finicky
than lower-end units" is wearing thin. Yes it sounds wonderful, but only
sounds better if it on my rack sounding better, otherwise it isn't
sounding at all.

Now these are not problems never seen before in the audio industry,
Proceed died because of such problems. Meridian had similar ones with
their "800" series when it first came out. Meridian survived and Proceed
didn't because Meridian treated their users with respect and excellent
service.

This isn't even the first time that Linn had a faulty product, the Ikemi
had laser tracking problems, as did the Classik-t, the these were fixed
and fixed right when they came back to the customers.

Linn used to treat their customers this way...

This isn't a problem with Linn FL...Everyone from Steve Carroll on down
has been trying everything to try to calm users, they have gotten units
replaced for customers with chronic problems, they actually return calls
when people get upset but they weren't hired to be apologists for Linn,
they are Sales and technical support. They should be supporting products
that work. How often when a unit is replaced the inherent problems of
the unit are still there.

As a matter of fact I feel sorry for Linn FL and especially the dealers:

Who has to be apologist for a unit failing? The dealer.
Who has to pay for the shipment back to Linn, again and again and again?
The dealer. There isn't enough mark-up to cover costs and all this local
support.

This is a problem with Linn's higher ranks. Ivor used to care what users
thought. They understood this was something that customers had to save
for, that they had to wait a couple weeks to come in and something that
they had as a prized possession.

The LP12 was (and is!) the best in the world, both for its performance
and its reliability. Yes it had to be ordered but it was the best and
worked.

Now Linn will ship a customer's new unit when the new orders hit a
quota, if you order right after the last quota, it can take up to 2
months before your device comes in.

And after the wait, if it goes out...the wait starts anew...

Who made decisions like this, when did Linn stop caring?

Have they forgotten that most of their sales are because of passionate
audio fans that used to recommend their gear because of its quality? We
used to be called "Cultists" because of one-brand loyalty (a rare thing
in audio).

When did we become just bottom line numbers and not the fans that an
audio company cherished?

Steve

Diskutera gärna men ord som korkat och idiotiskt kan vi väl hoppa över! Jorden går inte under för att man tycker olika!

Vet inte hur vi skulle göra med tråden men hoppas att ingen tar illa upp om vi fortsätter.

Jag kan förstå om en del gamla Linnister, så som jag själv, inte riktigt känner igen Linn. (Själv börjar jag snegla lite åt Naim, jag tycker att de är mer konsekventa)
Jag tycker att Linn har gått in på ett annat segment, dvs väldigt väldigt dyra produkter som också är bland det bästa. Traditionellt har ju Linns flesta produkter inte erbjudit det allra bästa där pengar inte spelar någon roll (typ DCS, Mark Levinson, etc). Tex Karik Numerik, kairn, LK 280 spark, LK1 -Dirak, en enkel LP12 är alla dåvarande Linns top of the line produkter som jag själv har köpt och redan när jag köpte dem insåg jag att de är inte världens bästa produkt. Däremot tyckte jag att det var väldigt bra produkter till ett bra pris. Desstuom fick man rätt bra betalt för dem när man sålde dem.

Det spelar mig inte någon större roll om de lanserar en CD12 för 200 tkr eftersom jag inte tänkt köpa den. Däremot är det lite skralare med nya produkter i det prisspann jag och jag tror många andra ligger i (dvs 50-120 tkr för en komplett anläggning). Nästan alla produkter som lanserats de senaste åren har ju varit väldigt dyra medan det varit ganska skralt med nyheter i segmentet "väldigt bra men prisvärd hifi".

"dom har inte gått över till nåt annat segment, dom har utökat utbudet bara." Ha ha ha ha är inte det precis samma sak.

där grejjerna VAR prisvärda o gjorda för entusiaster, inte de som har pengar. Överprisade produkter är osmakligt.

Håller med dig ulf. Verkar vara så att den del saknar det gamla Linn (otto med verkar det som) där grejjerna VAR prisvärda o gjorda för entusiaster, inte de som har pengar. Överprisade produkter är osmakligt.

Archangel'n - du övertolkar o vränger till det som sägs samt lägger in en del osmakliga ord.
Om du inte förstår vad jag skriver så fråga hövligt, annars är det bara att acceptera att vi tycker olika - OK?